Cancellation & Rescheduling Policy

Cancellation Policy

All cancellations are subject to a 5% administration fee, regardless of notice period. This fee covers planning, coordination, and administrative work already undertaken.

60 days or more prior to departure: 95% refund (5% admin fee retained)

Between 60 and 30 days prior: 90% refund

Between 30 and 14 days prior: 30% refund

14 days or less prior to departure: No refund

Please note: Peninsula route accommodation requires full upfront payment to secure bookings. For these routes, the standard refund policy may not apply and refunds are subject to host terms.

Rescheduling Policy

60 days or more prior to departure:

No rescheduling fee (5% admin fee still applies)

Between 60 and 14 days prior: 10% rescheduling fee

14 days or less prior to departure: No rescheduling and no refund

Rescheduling is permitted within the same calendar year, subject to availability.

Disclaimer

Pilgrims are responsible for doing their own research in advance, including understanding the terrain, distances, weather conditions, and local environment. Cape Camino is not a guided tour or organised hike. It is a personal pilgrimage, and our role is to support you with logistics rather than lead the journey itself.

Cape Camino is a community-owned national asset, walked from a personal perspective and experienced in an individual way. Each pilgrimage unfolds differently. We encourage participants to arrive with openness, full presence, and a willingness to let go – allowing space for reflection, change, and the deeper effects that often continue well after the walk is complete.

All pilgrims are required to sign an indemnity form prior to departure, acknowledging personal responsibility for their safety, wellbeing, and any loss of property or injury incurred during the Camino.